Shipping policy

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PROCESSING TIME

Our processing time for Arc Sand including order verification, crafting, assembling, quality check, and packaging will be up to 1-3 days before shipping.

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SHIPPING TIME

Here's how long you should expect to wait to get your Arc Sand!

COUNTRY:

United States

SHIPPING METHOD	COST	DELIVERY TIME
Standard Shipping	Free	2-6 Business Days

COUNTRY:

United Kingdom, Germany, Canada, France, Spain, Netherlands, Italy, Poland

SHIPPING METHOD	COST	DELIVERY TIME
Standard Shipping	Free	15-30 Business Days
Express Shipping	$10 USD	7-15 Business Days

COUNTRY:

Australia, Japan, South Korea, Singapore

SHIPPING METHOD	COST	DELIVERY TIME
Standard Shipping	Free	12-25 Business Days
Express Shipping	$10 USD	7-15 Business Days

REST OF WORLD

SHIPPING METHOD	COST	DELIVERY TIME
Standard Shipping	Free	15-35 Business Days
Express Shipping	$5 USD	10-20 Business Days

*International shipping times may vary slightly depending on the country. Please don't hesitate to contact us for the most up-to-date information and best practices.

Note :

In some cases, customs fees may be applied to your orders. These fees are imposed by the destination country and the amount depends on the value of the order and the tax-free threshold. If you're asked to pay custom fees, you'll be contacted by our shipping partner.

We recommend checking with your local post office to find out if that applies to you as Arc Sand does not cover customs fees, import duties, taxes or other charges.

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You may track your order here!

If your tracking number can't be found at the moment please wait patiently. The tracking information will be displayed within 5-7 days after the shipping company has sent out the package. If it's not available the carrier's system yet, you may contact us and our team will be in touch with you shortly. We will ensure that your order will arrive safely.